"My role with this book has been to act like a Himalayan Shepra who guide you up to the rarified summits of Nepal or Tibet. I hope you enjoyed the journey. I wish you the best on your path. I'll look forward to seeing you again at the peak."
This is how Chip Conley, ends his fascinating book. He lives to his promise. This book is a journey for all positive leaders who seek validation in the real world that what caring leadership with consistent investment in relationship with employees, customers, suppliers and investors/superiors pays off.
Chip leads you through his own experiences how to combine, applying and enhancing Abraham the theory of Maslow's hierarchy of needs pyramid with practical leadership with care and joy.
Chip shares with the reader real life experiences of applying the theory and harvesting from it.
In 2010 Joie de Vivre Hotels Wins Top Customer Satisfaction Ranking .
I am humbled and grateful for the ability to talk to Chip and to get his book from him. His book is recommendatory to all of my clients.
Indeed. What a journey it was to read his book and to start connecting with one of the most impressive CEOs of our time. I am honored to receive the book from him and truly hope to meet him in the near future.
Chip Conley, the founder and CEO of Joie de Vivre Hotels (Joy of Life) ,€”the second largest boutique hotelier in the world is one of the most impressive and successful businessman of this century.
Chip have seen the deep storms of the Dot.com and 9/11. Against all odds and analysts poor predictions, not only survived but managed to strive. He uses Maslows' model, enhances it, making it relevant and contemporary to any business with his own experiences.
Chip uses the pyramid to help us reach self-actualizing personally, with our employees, customers and investors. Conley transform his own business and its people at good and tough times. He walked the talk and now sharing it with us.
The book is an asset to managers who want to learn from a combination of theory, research and EXPERIENCE of one of the most inspiring and successful hoteliers.
Chip combines in his book theories of almost 100 other books and adds many to your reading list.