"It is an absurd that a chair is registered as an asset and human as an expense"
Humans are the most valuable asset that you have.
What is your strategy to keep and retain the best talent?
How do you create and enhance the environment where talent flourish and strives?
A caring and joyful culture enables your organization to achieve key business objectives, stay ahead of the competition,
solve critical problems and develop capabilities to target future opportunities.
You invest in programs to e
Survival and competitive edge
Everybody knows the benefits of great customer service and the cost of bad service.
This service is granted by your staff.
Do you know the cost of bad employee service in your organisation?
The first step is to learn with you about you and your team. We start with our unique version of Appreciative Inquiry, assisting your teams to identify and replicate existing positive trends. During the AI process we use interview techniques such as gestalt in order to listen to the emotional messages of your team members. While keeping the interviews confidential, we compile a qualitative report on our findings which adds value which is almost impossible to measure in other conventional assessments. Despite proven vital for engagement, Care, Joy and Recognition often get lower priority. Enhancing and maintaining high level of genuine care in a joyful way, have a surprising impact on measurable business indicators such as satisfaction of both employees and customers.
Equipped with a better understanding of your unique needs, we make the adjustments to our workshop powered by our Easier DONE than Said engine. The last part of our workshop is the beginning of an implementation of the learning points in your organization. We follow up with group coaching and advanced programs. The key to sustainability is our joint dedication to instil the process across the organisation and train the trainers to be cost/effective for you in the future
“J’ai été particulièrement surpris de la « puissance de cette formation sous un air léger elle va chercher des sentiments très fort. La cohésion d’équipe est ressortie renforcée. I was particularly surprised at the "power" of this training. Team cohesion has emerged stronger.”
Pierrick Gabellec Marketing & Commercial Director,
Ramada Encore Geneva
Ha-p.com has been a laboratory for the development of “care and joy-centered” leadership skills that can have a profound effect on team building, employee engagement, and retention, improved communication and corporate loyalty . Our program is not "a silver bullet" that can solve all your challenges. It is surprisingly effective when you make a commitment to deploy it systematically and role model it,
These skills include:
We assist your managements, leadership, CHROs, service, operations, marketing and sales teams to maximize the development of your people and your organization.
Your teams will unleash the available underutilized power of happier relationships, alignment of goals, sharing knowledge, establishing mutual respect and trust.
Other benefits will be a more resilient, caring, compassionate, joyful, creative and engaged workforce.
We work on a continuous development of your teams; providing powerful solutions for a sustainable positive transformation, cultivating a happier culture to drive up performance.